What is a SuperBill ?
If your insurance covers acupuncture, our office will, as a courtesy provide you with a standard insurance form called a (SUPERBILL). You are responsible for paying for the treatment at the time of service. Then you mail the Superbill to your insurance company and get directly reimbursed for services by your insurance company. You may find out if you have acupuncture coverage by calling the toll free number on the back of your insurance card.
A Superbill is a form used by medical practitioners and clinicians that can be completed and submitted to an insurance company or employer for reimbursement. Once you receive your superbill, check it for accuracy (make sure the dates/times of your visit and the amounts you paid are correct). Then simply submit the document to your insurance company for reimbursement. Your insurance company MAY reimburse you depending on the level of coverage you have. Prior to starting work with a clinician who uses superbills, you should contact your insurance company and say, "I want to work with an out-of-network provider, how much will you reimburse me?" The only way to know for sure what your insurance company will pay is to ask them directly, or better yet, get it in writing via fax or email.
Be aware that should you choose to submit a superbill, you are releasing medical information that is protected by law. This means you are waiving some of your rights to privacy and confidentiality. Your insurance company will have and keep a record of your diagnosis as part of your permanent medical file. These files can be used by insurance companies to set your rates and to allow or disallow further treatment.
*SUBMITTING A SUPERBILL TO YOUR INSURANCE COMPANY DOES NOT GUARANTEE REIMBURSEMENT OR PAYMENT FROM YOUR INSURANCE COMPANY. PLEASE CONTACT YOUR INSURANCE COMPANY DIRECTLY FOR MORE INFORMATION. ALL INSURANCE TRANSACTIONS WILL BE BETWEEN YOU AND YOUR INSURANCE COMPANY.
